Shopping Cart

SHOPPING ON THE SITE

1. when you are ready to place your order, on the item you wish to purchase, select the correct size and quantity if applicable, then press the “add to cart” button.
2. Continue Shopping and Follow the previous steps until you are ready to checkout.

MAKING YOUR PURCHASE

1. Once you are ready to complete your purchase, click on the ‘shopping cart’ or ‘view cart’ link on the top left corner of the page.
2. Verify the items in your cart are correct. Be sure so check size, quantity, and color.
3. Select your shipping method.
4. Enter applicable coupon codes at this point.
5. Fall required items on fill out form
6. click on “proceed to checkout” and complete remaining account and payment information.

PAYMENT METHODS

Shop Ceria currently accepts: Visa, Mastercard, American Express. The use of Visa Check Cards, Cash Gift Cards and Misc Payment Options are also permitted, however please check with us prior to placing an order to guarantee timely order processing.

PHONE ORDERS
In addition to online ordering, you may also order by phone.
Shop Ceria Customer Care Representatives are ready on stand by to assist you on placing your order, or to answer any other questions you may have.

SHIPPING

We offer shipping to any U.S. state, as well as Canada. We do ship internationally (please check our rates). All shipping costs will be prepaid by the buyer. The shipping quote will be offered at the checkout. All orders are shipped by UPS , 2nd day air and next day delivery (where available). Please allow 4-7 business days for ground shipping. Your shipping charge will vary depending on the weight of your package. We do not ship to P.O.Box addresses.

Orders placed before 1p.m. (PST) will be shipped the same day. If you have place your order after 1p.m. (PST), it will be shipped the next day.

RETURN AND EXCHANGE POLICY

If you are not satisfied with our products, you can return them within 14 days of delivery. You will receive the refund within 3-4 business days after the return of the item. To proceed with the return correctly, contact us via our contact information and explain the matters of your situation as well as to give us the tracking information on a returned package. If you have received a damaged item, we will gladly send you a replacement of the same item. In the event that it is out of stock, you can pick out any other item of the same value.

Occasionally some items can be out-of-stock. For these items, they will be placed on back order. You will be notified via email if this occurs.

If you do not wish to wait for item availability, you may cancel your order. If we do not hear from you in regards to your cancellation before the item is shipped out, we will assume you agreed to the shipment delay.

If we are unable to deliver the item within 30 days, your order will be automatically cancelled and refunds issued. If only part of your order was cancelled, refunds will be issued accordingly (for the cancelled item(s)).

PAYMENT METHODS

We accept all major Credit Cards (Visa, MasterCard, Discover and American Express). All credit card orders are subject to final verification and approval.

Each order will be security checked, verified and confirmed before shipment. It may take 1-5 working days, depending on the payment type and data provided. We will confirm the availability of your order the same day if it is placed before 1p.m. (EST) and the next business day if placed after 1p.m.(EST). All the items will be shipped after the verification and approval process is complete. All orders will be shipped after the funds are received from buyer’s financial institution. You will be notified via email in regards to your approval and shipment.

PREPAYMENT POLICY

All orders must be prepaid. Credit Cards can only be used in the USA and Canada. There will be no surcharge for your credit card purchase. Please, be sure to provide all of your information correctly, otherwise, it could lead to a delay or a cancellation.

PRIVACY POLICY

Shop Ceria respects your privacy and we are committed to protecting it. Shop Ceria’s Online Shop believes in keeping your information confidential. We only collect information from you when you specifically and knowingly provide such information. Any information we collect is used for the purpose of providing you with a more satisfying and personalized shopping and browsing experience.

Shop Ceria does not share, sell or rent any personal information to other companies or third parties unless you authorize us to do so.

Shop Ceria’s Online Shop collects and uses information in the following ways:

Order Fulfillment – When you order from our site, we request your, name, email address, mailing address, telephone number, credit card number and expiration date. This information allows us to process, fulfill and alert you to the status of your order. Shop Ceria’s Online Shop may use this information about your purchases to enhance your shopping experience by notifying you of special promotions, functionality changes and new services that we think you will find valuable. You may choose to remove yourself from this list at any time. To be removed from this list, send and e-mail to unsubscribe@shopceria.com title your e-mail “No Promotions.” We may also monitor customer traffic patterns and site usage to help us develop the design and layout that best suits our customers. Surveys, Site Features – We may ask you for additional information about you and your behavior and/or about your pet or business. We may request this information, but do not require that you complete this information. This information is requested to help us provide the best possible site and personalized experience on Shop Ceria’s Online Shop. This information will be kept confidential and will be used to help us make Shop Ceria’s Online Shop better for you.

Shop Ceria’s Online Shop does place a feature on your web browser called a “cookie” to assign each member a unique number. This unique number allows Shop Ceria’s Online Shop to track the items in their Shopping Cart and to save past purchase information. This enhances your experience by saving your Shopping Cart information so that you have the ability to view old orders. Cookies do not allow Shop Ceria’s Online Shop to track the items to collect additional information other than the information that is provided by the member at the time of registration. In addition to cookies, Shop Ceria’s Online Shop may collect technical information which does not allow us to identify you personally but pertains to your use of the Internet.
Cookies – Cookies are small pieces of information stored by your web browser on the computer’s hard drive. A cookie may contain information, such as a session identifier, which is used to track the pages of the sites you have visited. Most web browsers are set up to accept cookies; however, you can change your browser settings to refuse cookies. In order to fully enjoy the shopping experience at Shop Ceria’s Online Shop, we recommend you keep your cookies “turned on”.

Shop Ceria’s Online Shop may share non personal, non-individual aggregate information or summary statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors. This information will never include any personally identifiable information. Shop Ceria Online Shop is very protective of the privacy of its customers. If at any time Shop Ceria’s Online Shop is required by law or by a legal process to release customer information, we must cooperate fully.